Before the purchase
Reliability
During the purchase
Simplicity
After the purchase
Retention
What They Say About Us
I’m very satisfied with DDX because the software is comprehensive and fairly simple to use. Also, when I call the Support Service, they sort issues in no time.
Gianluca Senco, Marmisenco
We chose DDX because of their determination and ability to tackle any challenge we throw out to them.
Alessandro Salvi, ST Scale
In my opinion, one of the greatest strengths of EasySTONE is the Support Service. I do think this is the most important thing a customer wants from any software.
Roberto Colonetti, European Ceramics
Thanks to DDX, we were able to carry out a very special project. It’s a funerary chapel made entirely of marble, from dome to bottom.
Gianluca Senco, Marmisenco
DDX has many strengths. Firstly, it’s a young and resourceful company with a skillful team that can deeply connect with the inner needs of the customer.
Alessandro Salvi, ST Scale
At any hour, I always got answers, which is the most important thing, because when you have a downtime and you can't continue a project, it's a big problem for the company.
Roberto Colonetti, European Ceramics
I met DDX in 2008 when we purchased new CNC machines. With EasySTONE and Virtual Milling, I can preview the machining process before running it.
Gianluca Senco, Marmisenco
We met DDX 20 years ago. We got to know them through a machine manufacturer who had our first staircase application developed by them.
Alessandro Salvi, ST Scale
The name speaks for itself: EasySTONE. It’s an easy-to-use software, very intuitive and in an extremely simple environment.
Roberto Colonetti, European Ceramics
We use PowerWIN for designing and manufacturing our doors and windows. Thanks to this solution, we can go from office design to product processing into the machine.
Roberto Quartini, QR Legno
Thanks to PowerSTAIRS, we succeeded in optimizing all the design processes and responding to the continuous demands for faster delivery times and production.
Alessandro Salvi, ST Scale
I was really satisfied with EasySTONE's features. Thanks to tutorials, I learnt new notions because you never stop learning.
Roberto Colonetti, European Ceramics
Installation and Machine Testing Service
Our installation service includes direct support from one of our specialized technicians. We will handle both software installation and machine testing.
This approach allows us to address any potential issues right from the setup phase. Additionally, our technician will test the software on the machine to ensure it’s working properly.
In this way, we will create a direct relationship between the technician and the client, guaranteeing high-quality standards.
10.000
Clients in the World
Technical Training
Our experts provide multilingual technical training services. Training on all DDX software can be delivered either in person or online.
Technical training is available immediately after purchasing a license. Throughout the year, you can continue to access it through webinars and online courses.
We’re always available to provide on-demand training, both on-site and remotely. This allows us to support our clients through every step of their journey.
Maintenance and Support Service Contract
The maintenance and support contract is an investment that ensures qualified technical training, uninterrupted workflow, and includes:
Our Qualified Technicians
400 installations
30 qualified technicians
30,000 hours of training
(courses, webinars, assistance)
DDX Learning Area
Case History DDX: QR Legno
QR Legno was founded in 1997. Over time, the business has transitioned from artisanal production to more advanced technologies for creating high-quality, design-oriented windows. Discover the QR Legno projects created with PowerWIN.
Case History DDX: ST Scale
ST Scale was founded in 1987 and is a family-run company specializing in the production of stairs. Attention to detail and listening to customer needs are two core values of the business. Discover how ST Scale has successfully created synergy between industrial processes and handcrafted production.
Case History DDX: Marmi Senco
Marmi Senco (Rezzato, Brescia) is a company with a long history. For three generations, it has specialized in processing Botticino marble. Every day, the business chooses EasySTONE® and Nesting for its operations.
Do you need more information?
Would you like to receive further details about our software solutions?
Get in touch with us: +39 035 621093
Or write at info@ddxgroup.com
Do you need to open a technical support ticket? Send an e-mail at service@ddxgroup.com
