Before the purchase

During the purchase

After the purchase

Reliability

  • Twenty-year experience

  • Clients all over the world

  • Global sales network

Simplicity

  • Intuitive products

  • Transparency and support

  • Quick support service

Retention

  • Attention to the client

  • Customization

  • Constant communication

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Our Partners

What They Say About Us

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Mi trovo bene con DDX perchĆ© il programma ĆØ completo e abbastanza semplice da utilizzare e perchĆ©, quando chiamo per lā€™assistenza, velocemente riescono a risolvermi i problemi.

Gianluca Senco, Marmisenco

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Abbiamo scelto DDX senzā€™altro per la loro determinazione e la loro capacitĆ  di affrontare qualsiasi proposta, qualsiasi sfida gli avevamo portato davanti.

Alessandro Salvi, ST Scale

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Secondo me il grandissimo punto di forza di EasySTONE ĆØ lā€™assistenza, che penso sia la cosa piĆ¹ importante che un cliente vuole da un qualsiasi software.

Roberto Colonetti, European Ceramics

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Grazie alla DDX siamo riusciti a realizzare un progetto molto particolare. Si tratta di una cappella funeraria realizzata tutta in marmo dalla base fino alla cupola sopra.

Gianluca Senco, Marmisenco

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I punti di forza di DDX sono molti: unā€™azienda giovane e intraprendente, un team veramente capace e in grado di interagire nel migliore modi con le esigenze del cliente.

Alessandro Salvi, ST Scale

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A qualsiasi ora ho sempre avuto risposte, che ĆØ la cosa piĆ¹ importante, perchĆ© quando hai un fermo e non riesci a continuare un progetto, ĆØ un grosso problema per lā€™azienda.

Roberto Colonetti, European Ceramics

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Ho conosciuto DDX nel 2008, quando abbiamo acquistato delle nuove macchine CNC. Oggi con EasySTONE e il Virtual Milling, riesco a vedere la lavorazione prima di metterla in macchina.

Gianluca Senco, Marmisenco

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Abbiamo conosciuto DDX ventā€™anni fa. La conoscemmo grazie a un produttore di macchine che fece sviluppare il nostro primo applicativo di scale a loro.

Alessandro Salvi, ST Scale

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Lo dice la parola stessa: EasySTONE. PerchĆ© ĆØ un software veramente semplice da usare, veramente intuitivo e in un ambiente molto semplice.

Roberto Colonetti, European Ceramics

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Utilizziamo il software PowerWIN per la progettazione e la costruzione dei nostri serramenti passando direttamente dal progetto in ufficio al prodotto finito in macchina.

Roberto Quartini, QR Legno

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Grazie al software PowerSTAIRS, siamo riusciti a ottimizzare tutti i processi di progettazione e riuscire a rispondere alle continue richieste di velocizzazione delle consegne e del processo.

Alessandro Salvi, ST Scale

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Ho apprezzato tutte le capacitĆ  di EasySTONE, il fatto di vedere dei tutorial dove ho potuto apprendere qualche nozione in piĆ¹ perchĆ© non si finisce mai di imparare.

Roberto Colonetti, European Ceramics

Installation and Machine Testing Service

Our installation service includes direct support from one of our specialized technicians. We will handle both software installation and machine testing.

This approach allows us to address any potential issues right from the setup phase. Additionally, our technician will test the software on the machine to ensure itā€™s working properly.

In this way, we will create a direct relationship between the technician and the client, guaranteeing high-quality standards.

10.000

Clients in the World

Technical Training

Our experts provide multilingual technical training services. Training on all DDX software can be delivered either in person or online.

Technical training is available immediately after purchasing a license. Throughout the year, you can continue to access it through webinars and online courses.

Weā€™re always available to provide on-demand training, both on-site and remotely. This allows us to support our clients through every step of their journey.

Maintenance and Support Service Contract

The maintenance and support contract is an investment that ensures qualified technical training, uninterrupted workflow, and includes:

  • Extended software warranty for the entire duration of the contract
  • Phone, email, and remote support
  • Access to the DDX Customer Area, where you can download the latest version of the software for free
  • Guaranteed access to video tutorials to help you get the most out of your CAD/CAM software
  • Backup service for your software configurations
  • Guaranteed access to all online courses and LIVE webinars held throughout the year.

The maintenance and support contract is annual – 12 months

Itā€™s renewable and enables you to work with updated products and with the support of qualified technicians.

Dedicated Consulting

With over 20 years of experience, we have developed advanced know-how. Thatā€™s why we offer dedicated consulting services for the analysis of special projects.

Bring all your custom projects to lifeā€”our experts will design tailored solutions that best fit your needs.

Rely on our team of engineers, mathematicians, and developers to achieve flawless results.

Our Qualified Technicians

400 installations

30 qualified technicians

30,000 hours of training

(courses, webinars, assistance)

DDX Learning Area

Request the access to your personal Learning Area

In this way, you will be able to access a vast library of courses and video tutorials.

Find the perfect training course for you

Find the tutorials that can be useful for your business in order to gain more knowledge and new skills.

Get your certification

Once the course ends, get a certificate of your new skills.

Tutorial Area

Do you want to know more about our Customer Support Service? Access your Learning Area and discover how our qualified technicians can help you to improve the performance of your production plant.

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Case History DDX: QR Legno

QR Legno was founded in 1997. Over time, the business has transitioned from artisanal production to more advanced technologies for creating high-quality, design-oriented windows. Discover the QR Legno projects created with PowerWIN.

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Case History DDX: ST Scale

ST Scale was founded in 1987 and is a family-run company specializing in the production of stairs. Attention to detail and listening to customer needs are two core values of the business. Discover how ST Scale has successfully created synergy between industrial processes and handcrafted production.

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Case History DDX: Marmi Senco

Marmi Senco (Rezzato, Brescia) is a company with a long history. For three generations, it has specialized in processing Botticino marble. Every day, the business chooses EasySTONEĀ® and Nesting for its operations.



Do you need more information?

Would you like to receive further details about our software solutions?

Get in touch with us: +39 035 621093

Or write at info@ddxgroup.com

Do you need to open a technical support ticket? Send an e-mail at service@ddxgroup.com