Archivi FAQs | Page 4 of 6 | DDX Software Solutions

Q: How do I submit a ticket to DDX Support?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" min_height="" link="" background_blend_mode="overlay" first="true"][fusion_vimeo autoplay="false" mute="false" hide_on_mobile="small-visibility,medium-visibility,large-visibility" structured_data="off" id="https://vimeo.com/1016176699/9d87f27003" /][fusion_text animation_direction="left" animation_speed="0.3" animation_delay="0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="copy-url-button"] [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What is the suggested configuration for a PC with DDX software?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" min_height="" link="" background_blend_mode="overlay" first="true"][fusion_text] The requirements set out in the individual product sheets of the website apply, but in general the following recommendations apply: Prefer the maximum speed of a single core, to the number of cores of the processor, since for most operations at the moment we use only one; prefer NVidia GTX/RTX and AMD Radeon video cards to NVIDIA Quadro and Intel dedicated cards. [/fusion_text][fusion_text animation_direction="left" animation_speed="0.3" animation_delay="0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="copy-url-button"] [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What operating system and versions are supported by DDX software?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" min_height="" link="" background_blend_mode="overlay" first="true"][fusion_text] In general, the following are valid: Microsoft operating systems natively installed on compatible architectures (x86, x64, no arm); Microsoft operating systems installed on virtual machines running on compatible architectures (x86, x64, no arm); Microsoft operating systems installed on MAC computers and booted via BootCamp (but require a license on a physical dongle). [/fusion_text][fusion_text animation_direction="left" animation_speed="0.3" animation_delay="0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="copy-url-button"] [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: How do I get the old setup on a new pc?

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