{"id":20053,"date":"2023-11-15T19:24:42","date_gmt":"2023-11-15T18:24:42","guid":{"rendered":"https:\/\/www.ddxgroup.com\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/"},"modified":"2025-10-16T15:03:49","modified_gmt":"2025-10-16T13:03:49","slug":"je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire","status":"publish","type":"avada_faq","link":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/","title":{"rendered":"Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Si vous n\u2019avez pas re\u00e7u l\u2019e-mail d\u2019inscription, essayez ce qui suit :<\/p>\n<ul>\n<li>V\u00e9rifiez que l\u2019adresse e-mail avec laquelle vous vous \u00eates inscrit est correcte. Si l\u2019avertissement \u00ab &nbsp;Email d\u00e9j\u00e0 utilis\u00e9&nbsp; \u00bb est sorti lors de l\u2019inscription, cela signifie que l\u2019adresse saisie existe d\u00e9j\u00e0 dans nos bases de donn\u00e9es. Dans ce cas, proc\u00e9dez \u00e0 la r\u00e9cup\u00e9ration du mot de passe ;  <\/li>\n<li>Si vous avez plusieurs comptes de messagerie, assurez-vous d\u2019\u00eatre connect\u00e9 \u00e0 partir de celui que vous avez utilis\u00e9 lors de votre inscription ;<\/li>\n<li>V\u00e9rifiez que le mail ne soit pas arriv\u00e9 dans votre dossier &nbsp;<strong>spam<\/strong>.<\/li>\n<li>V\u00e9rifiez les param\u00e8tres de d\u00e9sactivation de votre service de messagerie : v\u00e9rifiez que <a href=\"mailto:xauth@ddxgroup.com\">les<\/a> e-mails \u00ab xauth@ddxgroup.com \u00bb ne sont pas rejet\u00e9s ;<\/li>\n<li>Parfois, la r\u00e9ception de l\u2019e-mail peut prendre un certain temps, jusqu\u2019\u00e0 24 heures.<\/li>\n<\/ul>\n<p>Si aucune de ces options n\u2019a \u00e9t\u00e9 r\u00e9pondu \u00e0 votre&nbsp;<strong>attente<\/strong>&nbsp;, veuillez envoyer un mail \u00e0&nbsp;<a href=\"mailto:service@ddxgroup.com\">service@ddxgroup.com<\/a>.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[467],"class_list":["post-20053","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-customer-area-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ? | DDX Software Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ? | DDX Software Solutions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/\" \/>\n<meta property=\"og:site_name\" content=\"DDX Software Solutions\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-16T13:03:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\\\/\",\"url\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\\\/\",\"name\":\"Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ? | DDX Software Solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ddxgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/share-link.png\",\"datePublished\":\"2023-11-15T18:24:42+00:00\",\"dateModified\":\"2025-10-16T13:03:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.ddxgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/share-link.png\",\"contentUrl\":\"https:\\\/\\\/www.ddxgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/share-link.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/faq-items\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/\",\"name\":\"DDX Software Solutions\",\"description\":\"We shape the code, you get the solution.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/#organization\"},\"alternateName\":\"DDX\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/#organization\",\"name\":\"DDX srl\",\"url\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ddxgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/DDX_logo_PRIMARY_VERSION.avif\",\"contentUrl\":\"https:\\\/\\\/www.ddxgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/DDX_logo_PRIMARY_VERSION.avif\",\"width\":707,\"height\":755,\"caption\":\"DDX srl\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ddxgroup.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ? | DDX Software Solutions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/","og_locale":"fr_FR","og_type":"article","og_title":"Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ? | DDX Software Solutions","og_url":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/","og_site_name":"DDX Software Solutions","article_modified_time":"2025-10-16T13:03:49+00:00","og_image":[{"url":"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/","url":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/","name":"Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ? | DDX Software Solutions","isPartOf":{"@id":"https:\/\/www.ddxgroup.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/#primaryimage"},"image":{"@id":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png","datePublished":"2023-11-15T18:24:42+00:00","dateModified":"2025-10-16T13:03:49+00:00","breadcrumb":{"@id":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/#primaryimage","url":"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png","contentUrl":"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/je-nai-pas-recu-le-mail-dinscription-que-dois-je-faire\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ddxgroup.com\/fr\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/www.ddxgroup.com\/fr\/faq-items\/"},{"@type":"ListItem","position":3,"name":"Je n\u2019ai pas re\u00e7u le mail d\u2019inscription. Que dois-je faire ?"}]},{"@type":"WebSite","@id":"https:\/\/www.ddxgroup.com\/fr\/#website","url":"https:\/\/www.ddxgroup.com\/fr\/","name":"DDX Software Solutions","description":"We shape the code, you get the solution.","publisher":{"@id":"https:\/\/www.ddxgroup.com\/fr\/#organization"},"alternateName":"DDX","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ddxgroup.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.ddxgroup.com\/fr\/#organization","name":"DDX srl","url":"https:\/\/www.ddxgroup.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.ddxgroup.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/04\/DDX_logo_PRIMARY_VERSION.avif","contentUrl":"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/04\/DDX_logo_PRIMARY_VERSION.avif","width":707,"height":755,"caption":"DDX srl"},"image":{"@id":"https:\/\/www.ddxgroup.com\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.ddxgroup.com\/fr\/wp-json\/wp\/v2\/avada_faq\/20053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ddxgroup.com\/fr\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/www.ddxgroup.com\/fr\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.ddxgroup.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ddxgroup.com\/fr\/wp-json\/wp\/v2\/comments?post=20053"}],"version-history":[{"count":0,"href":"https:\/\/www.ddxgroup.com\/fr\/wp-json\/wp\/v2\/avada_faq\/20053\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ddxgroup.com\/fr\/wp-json\/wp\/v2\/media?parent=20053"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.ddxgroup.com\/fr\/wp-json\/wp\/v2\/faq_category?post=20053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}