{"id":44475,"date":"2025-07-14T14:00:08","date_gmt":"2025-07-14T12:00:08","guid":{"rendered":"https:\/\/www.ddxgroup.com\/?p=44475"},"modified":"2025-08-06T14:31:18","modified_gmt":"2025-08-06T12:31:18","slug":"como-completar-tu-primer-acceso-al-area-de-clientes-de-ddxcome-effettuare-il-primo-login-nellarea-clienti-ddx","status":"publish","type":"post","link":"https:\/\/www.ddxgroup.com\/es\/2025\/07\/14\/como-completar-tu-primer-acceso-al-area-de-clientes-de-ddxcome-effettuare-il-primo-login-nellarea-clienti-ddx\/","title":{"rendered":"C\u00f3mo completar tu primer acceso al \u00c1rea de Clientes de DDXCome effettuare il primo login nell&#8217;Area Clienti DDX?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>\u00bfEres un nuevo usuario y no sabes c\u00f3mo completar tu <strong>primer acceso<\/strong> al <strong>\u00c1rea de Clientes de DDX<\/strong>?<\/p>\n<p>En este art\u00edculo te explicamos paso a paso todo lo que necesitas <strong>para iniciar sesi\u00f3n en tu cuenta<\/strong> de forma r\u00e1pida y sencilla. Adem\u00e1s, te mostraremos <strong>qu\u00e9 hacer si olvidaste tu nombre de usuario o tu contrase\u00f1a<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Primer acceso: instrucciones paso a paso<\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-2\"><p>Si eres nuevo en el mundo DDX y quieres saber <strong>c\u00f3mo ingresar a tu cuenta<\/strong>, no te preocupes: est\u00e1s en el lugar correcto. A continuaci\u00f3n, te ofrecemos <strong>una gu\u00eda sencilla para llevar a cabo tu primer acceso<\/strong> sin complicaciones. <\/p>\n<ul>\n<li>Accede a nuestro sitio web (<a href=\"http:\/\/www.ddxgroup.com\">www.ddxgroup.com\/es\/<\/a>) y abre el men\u00fa desplegable (hamburguesa) ubicado en la parte superior derecha, junto al bot\u00f3n \u2018<strong>Get Solution<\/strong>\u2019.<\/li>\n<li>Haz clic en el bot\u00f3n \u2018<strong>Su \u00c1rea<\/strong>\u2019 que aparece en la parte superior del <strong>men\u00fa<\/strong>.<\/li>\n<li>Introduce tus credenciales de acceso: <strong>correo electr\u00f3nico (o nombre de usuario) y contrase\u00f1a<\/strong>.<\/li>\n<li>Pulsa el bot\u00f3n \u2018<strong>Iniciar sesi\u00f3n<\/strong>\u2019.<\/li>\n<li>En la siguiente <strong>pantalla<\/strong>, se te pedir\u00e1 que vuelvas a <strong>introducir tu correo electr\u00f3nico<\/strong>.<\/li>\n<li>Despu\u00e9s de hacer clic en \u2018<strong>Confirmar<\/strong>\u2019, recibir\u00e1s un <strong>enlace por correo<\/strong>. \u00c1brelo para introducir tu <strong>nombre de usuario<\/strong> y crear una <strong>nueva contrase\u00f1a<\/strong>. <\/li>\n<li>Finalmente, haz clic en \u2018<strong>Activar cuenta<\/strong>\u2019 para completar la configuraci\u00f3n.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-3\"><p style=\"text-align: center;\"><strong>\u00bfA\u00fan tienes dudas sobre tu primer acceso?<\/strong><\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type default-size-button\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e8%bf%99%e6%98%af%e6%88%91%e7%ac%ac%e4%b8%80%e6%ac%a1%e7%99%bb%e5%bd%95%ef%bc%8c%e6%88%91%e8%af%a5%e6%80%8e%e4%b9%88%e5%8a%9e%ef%bc%9f\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">M\u00e1s informaci\u00f3n aqu\u00ed<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Has completado correctamente tu primer acceso al \u00c1rea de Clientes de DDX<\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-4\"><p>Una vez finalizados los pasos anteriores, regresa a la <strong>pantalla de inicio de sesi\u00f3n del \u00c1rea de Clientes<\/strong> de DDX. Aqu\u00ed deber\u00e1s ingresar el nombre de usuario y la contrase\u00f1a que acabas de crear. <\/p>\n<p>Tras hacer clic en \u2018<strong>Iniciar sesi\u00f3n<\/strong>\u2019, aparecer\u00e1 una ventana emergente solicitando algunos<strong> datos personales<\/strong>: direcci\u00f3n de correo, n\u00famero de tel\u00e9fono y direcci\u00f3n postal, necesarios para completar tu registro.<\/p>\n<p>Una vez completado este paso, tendr\u00e1s acceso total a tu \u00c1rea de Clientes DDX: un <strong>espacio personalizado<\/strong> donde podr\u00e1s consultar tus contratos, gestionar servicios activos y acceder al soporte t\u00e9cnico.<\/p>\n<\/div><div class=\"fusion-text fusion-text-5\"><p style=\"text-align: center;\"><strong>\u00bfTienes m\u00e1s preguntas? \u00a1Consulta nuestras FAQ!<\/strong><\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type default-size-button\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.ddxgroup.com\/es\/faq\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Empieza a explorarla<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>\u00bfOlvidaste tus credenciales de acceso? As\u00ed puedes recuperarlas <\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-6\"><p>Si este es uno de tus primeros accesos, es totalmente normal olvidar <strong>tus credenciales de acceso<\/strong>. Ya sea que olvidaste tu <strong>nombre de usuario<\/strong> o tu <strong>contrase\u00f1a<\/strong>, aqu\u00ed te explicamos c\u00f3mo recuperar tu informaci\u00f3n de acceso en pocos pasos.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h3>Olvid\u00e9 mi nombre de usuario<\/h3><\/h1><\/div><div class=\"fusion-text fusion-text-7\"><p>\u00bfIniciaste sesi\u00f3n anteriormente, pero ahora no puedes acceder al \u00c1rea de Clientes de DDX? <strong>Si no recuerdas tu nombre de usuario<\/strong>, sigue estos pasos para recuperarlo. <\/p>\n<ul>\n<li>En la pantalla principal de inicio de sesi\u00f3n, justo encima del campo \u2018<strong>Correo electr\u00f3nico o nombre de usuario<\/strong>\u2019, haz clic en \u2018Recuperar correo\u2019.<\/li>\n<li>Aparecer\u00e1 una <strong>ventana emergente <\/strong>solicitando tus credenciales de acceso originales, que recibiste en tu <strong>tarjeta de activaci\u00f3n<\/strong> al registrarte.<\/li>\n<li>Tendr\u00e1s la opci\u00f3n de <strong>actualizar o corregir tu direcci\u00f3n de correo electr\u00f3nico<\/strong>, en caso de haberla ingresado de forma incorrecta durante tu primer acceso.<\/li>\n<\/ul>\n<p>Haz clic en \u2018<strong>Confirmar<\/strong>\u2019 para guardar los cambios. Ser\u00e1s redirigido a la pantalla de inicio, y ya podr\u00e1s <strong>acceder con tus nuevos datos<\/strong>.<\/p>\n<\/div><div class=\"fusion-text fusion-text-8\"><p style=\"text-align: center;\"><strong>\u00bfA\u00fan tienes dudas? <\/strong><\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type default-size-button\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e5%a6%82%e6%9e%9c%e6%88%91%e5%bf%98%e8%ae%b0%e4%ba%86%e7%94%a8%e6%88%b7%e5%90%8d%e6%80%8e%e4%b9%88%e5%8a%9e%ef%bc%9f\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Mira el video explicativo<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h3>Olvid\u00e9 mi contrase\u00f1a<\/h3><\/h1><\/div><div class=\"fusion-text fusion-text-9\"><p>\u00bf<a href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/que-hago-si-olvide-mi-contrasena\/\"><strong>Olvidaste tu contrase\u00f1a<\/strong><\/a> o no puedes iniciar sesi\u00f3n? Sigue estos pasos para acceder de nuevo a tu \u00c1rea de Clientes sin problemas.<\/p>\n<ul>\n<li>Dir\u00edgete a la p\u00e1gina de inicio de sesi\u00f3n y haz clic en &#8216;<strong>Recuperar contrase\u00f1a<\/strong>&#8216;.<\/li>\n<li>Se abrir\u00e1 una <strong>ventana emergente<\/strong> donde se te pedir\u00e1 el <strong>correo electr\u00f3nico asociado<\/strong> a tu cuenta.<\/li>\n<li>Pulsa el bot\u00f3n \u2018<strong>Recuperar<\/strong>\u2019 y recibir\u00e1s un <strong>correo con un enlace <\/strong>para crear una nueva contrase\u00f1a.<\/li>\n<li>Una vez creada, <strong>podr\u00e1s iniciar sesi\u00f3n<\/strong> en tu <strong>espacio personal <\/strong>con normalidad.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-10\"><p style=\"text-align: center;\"><strong>\u00bfTienes m\u00e1s preguntas? \u00a1Consulta nuestras FAQ!<\/strong><\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-4 fusion-button-default-span fusion-button-default-type default-size-button\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.ddxgroup.com\/es\/faq\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Empieza a explorarla<\/span><\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":44413,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[992],"tags":[],"class_list":["post-44475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-area-de-clientes"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C\u00f3mo completar tu primer acceso | DDX Software Solutions<\/title>\n<meta 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