{"id":20798,"date":"2023-11-15T19:02:45","date_gmt":"2023-11-15T18:02:45","guid":{"rendered":"https:\/\/www.ddxgroup.com\/faq-items\/i-have-an-old-version-of-the-software-and-would-like-to-update-it\/"},"modified":"2025-10-16T15:03:42","modified_gmt":"2025-10-16T13:03:42","slug":"i-have-an-old-version-of-the-software-and-would-like-to-update-it","status":"publish","type":"avada_faq","link":"https:\/\/www.ddxgroup.com\/en\/faq-items\/i-have-an-old-version-of-the-software-and-would-like-to-update-it\/","title":{"rendered":"I have an old version of the software and would like to update it"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Write an email to <a href=\"mailto:customercare@ddxgroup.com\">customercare@ddxgroup.com<\/a> indicating the version of the software you are using and your DDX license number, or send a request from the <a href=\"https:\/\/www.ddxgroup.com\/en\/\">www.ddxgroup.com<\/a> website using the <strong>Contact Us<\/strong> form.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e6%88%91%e6%9c%89%e6%97%a7%e7%89%88%e6%9c%ac%e7%9a%84%e8%bd%af%e4%bb%b6%ef%bc%8c%e6%83%b3%e8%a6%81%e6%9b%b4%e6%96%b0%e5%ae%83\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[488],"class_list":["post-20798","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-ddx-contact-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I have an old version of the software and would like to update it | DDX Software Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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