{"id":20713,"date":"2024-07-24T08:39:15","date_gmt":"2024-07-24T06:39:15","guid":{"rendered":"https:\/\/www.ddxgroup.com\/haeufig-gestellte-fragen\/"},"modified":"2026-01-20T13:42:36","modified_gmt":"2026-01-20T12:42:36","slug":"haeufig-gestellte-fragen","status":"publish","type":"page","link":"https:\/\/www.ddxgroup.com\/de\/haeufig-gestellte-fragen\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-small:10px;--awb-padding-left-small:10px;--awb-margin-top:40px;--awb-margin-bottom:50px;--awb-margin-bottom-medium:80px;--awb-margin-bottom-small:60px;--awb-flex-wrap:wrap;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.3\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-border-color:#bababa;--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:0%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:40px;--awb-padding-bottom:15px;--awb-padding-left:40px;--awb-padding-right-small:10px;--awb-padding-left-small:10px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#bababa;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><b>Kundenbereich<\/b><\/h4><\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 24px;width: 24px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color8);}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 42px;}.fusion-accordian  #accordian-1 .panel-title a{font-size:22px;text-transform:var(--awb-typography3-text-transform);line-height:var(--awb-typography3-line-height);letter-spacing:var(--awb-typography3-letter-spacing);font-family:var(--awb-typography3-font-family);font-weight:var(--awb-typography3-font-weight);font-style:var(--awb-typography3-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-size:20px;text-transform:var(--awb-typography4-text-transform);line-height:var(--awb-typography4-line-height);letter-spacing:var(--awb-typography4-letter-spacing);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color5); }.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color5) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-1.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color5) !important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23162 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Dies ist meine erste Anmeldung. Was soll ich tun?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:04:02+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-23162\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-23162\" href=\"#collapse-1-23162\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Dies ist meine erste Anmeldung. Was soll ich tun?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-23162\" aria-labelledby=\"faq_1-23162\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1015614959\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 1\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-1 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/este-es-mi-primer-inicio-de-sesion-que-debo-hacer\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23160 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Nutzername vergessen?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:03:55+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-23160\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-23160\" href=\"#collapse-1-23160\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Nutzername vergessen?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-23160\" aria-labelledby=\"faq_1-23160\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1015623024\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 2\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-2 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/pl\/faq-items\/co-mam-zrobic-jesli-nie-pamietam-swojej-nazwy-uzytkownika\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23122 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Passwort vergessen?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:03:41+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-23122\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-23122\" href=\"#collapse-1-23122\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Passwort vergessen?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-23122\" aria-labelledby=\"faq_1-23122\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1015630383\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 3\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-3 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/que-hago-si-olvide-mi-contrasena\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23159 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Wie erkenne ich, ob ich bereits registriert bin?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:03:55+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-23159\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-23159\" href=\"#collapse-1-23159\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie erkenne ich, ob ich bereits registriert bin?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-23159\" aria-labelledby=\"faq_1-23159\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p>Bitte versuchen Sie, Ihr Passwort zur\u00fcckzusetzen.<br>Wenn Sie eine E-Mail erhalten, bedeutet das, dass Sie bereits registriert sind und Ihr Passwort wiederherstellen k\u00f6nnen.Wenn das DDX-System Ihre E-Mail-Adresse nicht erkennt, werden Sie benachrichtigt und k\u00f6nnen mit der Registrierung fortfahren.<br>Wenn Sie noch nicht registriert sind, registrieren Sie sich bitte.<\/p>\n<\/div><div class=\"fusion-text fusion-text-5 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/fr\/faq-items\/comment-savoir-si-je-suis-deja-inscrit\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23156 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Ich habe keine Registrierungs-E-Mail erhalten. Was soll ich tun?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:05:22+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-23156\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-23156\" href=\"#collapse-1-23156\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich habe keine Registrierungs-E-Mail erhalten. Was soll ich tun?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-23156\" aria-labelledby=\"faq_1-23156\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><p>Wenn Sie die Registrierungs-E-Mail nicht erhalten haben, versuchen Sie Folgendes:<\/p>\n<ul>\n<li>\u00dcberpr\u00fcfen Sie, ob die E-Mail-Adresse, mit der Sie sich registriert haben, korrekt ist. Wenn bei der Registrierung die Warnung \u201eE-Mail bereits in Gebrauch\u201c ausgegeben wurde, bedeutet dies, dass die eingegebene Adresse bereits in unseren Datenbanken vorhanden ist. Fahren Sie in diesem Fall mit der Wiederherstellung des Passworts fort.  <\/li>\n<li>Wenn Sie mehrere E-Mail-Konten haben, stellen Sie sicher, dass Sie von dem Konto angemeldet sind, das Sie bei der Registrierung verwendet haben.<\/li>\n<li>\u00dcberpr\u00fcfen Sie Ihren &nbsp;<strong>Spam-Ordner<\/strong> \u2013 m\u00f6glicherweise ist die Best\u00e4tigungs-E-Mail dort gelandet.<\/li>\n<li>\u00dcberpr\u00fcfen Sie die Opt-out-Einstellungen Ihres E-Mail-Dienstes: Vergewissern Sie sich, dass \u201e<a href=\"mailto:xauth@ddxgroup.com\">xauth@ddxgroup.com<\/a>\u201c-E-Mails nicht abgelehnt werden.<\/li>\n<li>Manchmal kann es eine Weile dauern, bis Sie die E-Mail erhalten, bis zu 24 Stunden.<\/li>\n<\/ul>\n<p>Wenn keiner der obigen Schritte hilfreich war, wenden Sie sich bitte an unseren&nbsp;<strong>Kundenservice<\/strong>&nbsp;, indem Sie ein Support-Ticket erstellen.&nbsp;<a href=\"mailto:service@ddxgroup.com\">service@ddxgroup.com<\/a>.<\/p>\n<\/div><div class=\"fusion-text fusion-text-7 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/ich-habe-die-registrierungs-e-mail-nicht-erhalten-was-soll-ich-tun\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23167 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Wie lade ich die Software herunter?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:03:35+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-23167\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-23167\" href=\"#collapse-1-23167\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie lade ich die Software herunter?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-23167\" aria-labelledby=\"faq_1-23167\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-6 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1015661046\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 4\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-8 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/pl\/faq-items\/jak-pobrac-oprogramowanie\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23165 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Wie lade ich die Softwarelizenz (.dlic) herunter?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:02:43+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-23165\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-23165\" href=\"#collapse-1-23165\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie lade ich die Softwarelizenz (.dlic) herunter?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-23165\" aria-labelledby=\"faq_1-23165\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-7 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1015674237\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 5\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-9 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/fr\/faq-items\/comment-puis-je-telecharger-la-licence-du-logiciel-dlic\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23163 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Wie kann ich Tutorials und Webinare anschauen?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:03:34+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-23163\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-23163\" href=\"#collapse-1-23163\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie kann ich Tutorials und Webinare anschauen?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-23163\" aria-labelledby=\"faq_1-23163\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-8 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1015681968\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 6\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-10 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/como-puedo-ver-tutoriales-o-seminarios-web\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-27763 customer-area-de \"><span class=\"entry-title rich-snippet-hidden\">Wo finde ich \u00e4ltere Versionen von DDX Software L\u00f6sungen und wie lade ich sie herunter<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:47:12+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-27763\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-27763\" href=\"#collapse-1-27763\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wo finde ich \u00e4ltere Versionen von DDX Software L\u00f6sungen und wie lade ich sie herunter<\/div><\/a><\/h3><\/div><div id=\"collapse-1-27763\" aria-labelledby=\"faq_1-27763\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-9 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1015687469\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 7\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-11 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/donde-puedo-encontrar-las-versiones-anteriores-del-software\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:40px;--awb-padding-bottom:15px;--awb-padding-left:40px;--awb-padding-right-small:10px;--awb-padding-left-small:10px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#bababa;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><b>Tasten  <\/b><\/h4><\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-2 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-2 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 24px;width: 24px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: var(--awb-color8);}.fusion-accordian #accordian-2.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 42px;}.fusion-accordian  #accordian-2 .panel-title a{font-size:22px;text-transform:var(--awb-typography3-text-transform);line-height:var(--awb-typography3-line-height);letter-spacing:var(--awb-typography3-letter-spacing);font-family:var(--awb-typography3-font-family);font-weight:var(--awb-typography3-font-weight);font-style:var(--awb-typography3-font-style);}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){}.fusion-accordian  #accordian-2 .toggle-content{font-size:20px;text-transform:var(--awb-typography4-text-transform);line-height:var(--awb-typography4-line-height);letter-spacing:var(--awb-typography4-letter-spacing);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-2.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color5); }.fusion-faqs-wrapper .fusion-accordian #accordian-2 .panel-title a.active{ color: var(--awb-color5) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-2.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color5) !important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-2\"><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-27944 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Welchen Dongle-Typ habe ich? (Lokal \u2013 Netzwerk \u2013 Software, ALT \u2013 NEU)<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:47:21+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-27944\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-27944\" href=\"#collapse-2-27944\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Welchen Dongle-Typ habe ich? (Lokal \u2013 Netzwerk \u2013 Software, ALT \u2013 NEU)<\/div><\/a><\/h3><\/div><div id=\"collapse-2-27944\" aria-labelledby=\"faq_2-27944\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-10 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-margin-bottom:10px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"border-radius:8px;\"><img decoding=\"async\" width=\"600\" height=\"500\" alt=\"ddx-faq-eutron\" title=\"ddx-faq-eutron\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-eutron.jpg\" class=\"img-responsive wp-image-45736\" srcset=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-eutron-200x167.jpg 200w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-eutron-400x333.jpg 400w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-eutron.jpg 600w\" sizes=\"(max-width: 850px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-image-element \" style=\"--awb-margin-bottom:10px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\" style=\"border-radius:8px;\"><img decoding=\"async\" width=\"600\" height=\"500\" alt=\"ddx-faq-hasp-locale\" title=\"ddx-faq-hasp-locale\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-hasp-locale.jpg\" class=\"img-responsive wp-image-45729\" srcset=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-hasp-locale-200x167.jpg 200w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-hasp-locale-400x333.jpg 400w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-hasp-locale.jpg 600w\" sizes=\"(max-width: 850px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-image-element \" style=\"--awb-margin-bottom:10px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\" style=\"border-radius:8px;\"><img decoding=\"async\" width=\"600\" height=\"500\" alt=\"ddx-faq-hasp-net\" title=\"ddx-faq-hasp-net\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-hasp-net.jpg\" class=\"img-responsive wp-image-45722\" srcset=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-hasp-net-200x167.jpg 200w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-hasp-net-400x333.jpg 400w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/ddx-faq-hasp-net.jpg 600w\" sizes=\"(max-width: 850px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-12 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/que-tipo-de-clave-tengo\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19941 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Wo finde ich die Dongle-Codes?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:00:39+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-19941\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-19941\" href=\"#collapse-2-19941\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wo finde ich die Dongle-Codes?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-19941\" aria-labelledby=\"faq_2-19941\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-11 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><p>Die Dongle-Codes sind im Kundenbereich auf unserer Website verf\u00fcgbar. <br>Um sie herunterzuladen, folgen Sie bitte den Anweisungen in den vorherigen FAQs.<\/p>\n<\/div><div class=\"fusion-text fusion-text-14 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e5%af%86%e9%92%a5%e4%bb%a3%e7%a0%81%e5%9c%a8%e5%93%aa%e9%87%8c%ef%bc%9f\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-27982 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Meine Lizenz ist abgelaufen. Was muss ich tun?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:09:55+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-27982\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-27982\" href=\"#collapse-2-27982\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Meine Lizenz ist abgelaufen. Was muss ich tun?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-27982\" aria-labelledby=\"faq_2-27982\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-12 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p>Bitte senden Sie eine E-Mail an <a href=\"mailto:customercare@ddxgroup.com\">customercare@ddxgroup.com<\/a> mit den Details Ihrer Anfrage und Ihrer Lizenznummer. Wir werden uns so schnell wie m\u00f6glich bei Ihnen melden. <\/p>\n<\/div><div class=\"fusion-text fusion-text-16 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/meine-lizenz-ist-abgelaufen-was-muss-ich-tun\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-28007 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Meine Lizenz ist ung\u00fcltig. Was muss ich tun?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:07:49+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-28007\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-28007\" href=\"#collapse-2-28007\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Meine Lizenz ist ung\u00fcltig. Was muss ich tun?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-28007\" aria-labelledby=\"faq_2-28007\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-13 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><p>Bitte senden Sie eine E-Mail an <a href=\"mailto:customercare@ddxgroup.com\">customercare@ddxgroup.com<\/a> mit den Details Ihrer Anfrage und Ihrer Lizenznummer. Wir werden uns so schnell wie m\u00f6glich bei Ihnen melden.<\/p>\n<\/div><div class=\"fusion-text fusion-text-18 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/meine-lizenz-ist-ungueltig-was-muss-ich-tun\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19942 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Ich habe den Dongle verloren. Was muss ich tun?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:00:38+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-19942\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-19942\" href=\"#collapse-2-19942\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich habe den Dongle verloren. Was muss ich tun?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-19942\" aria-labelledby=\"faq_2-19942\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-14 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><div>Um den Dongle zu ersetzen, ben\u00f6tigen Sie <strong>eine <\/strong><strong>Verlustanzeige <\/strong>von der Polizei.<br>Senden Sie bitte eine E-Mail an <a href=\"mailto:customercare@ddxgroup.com\">customercare@ddxgroup.com<\/a> mit der Lizenznummer des verlorenen Dongles (siehe FAQ \u2013 Wo finde ich die Lizenznummer) und senden Sie eine Kopie der Verlustanzeige.<br>DDX wird Ihnen ein Angebot f\u00fcr den Ersatzdongle senden.<\/div>\n<div><strong>DDX <\/strong>wird Ihnen ein Angebot f\u00fcr den Ersatz des verlorenen Schl\u00fcssels zukommen lassen.<\/div>\n<\/div><div class=\"fusion-text fusion-text-20 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/perdi-la-llave-que-debo-hacer\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23164 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Wie kann ich pr\u00fcfen, ob mein Dongle kaputt ist?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:04:01+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-23164\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-23164\" href=\"#collapse-2-23164\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie kann ich pr\u00fcfen, ob mein Dongle kaputt ist?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-23164\" aria-labelledby=\"faq_2-23164\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-15 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-21\"><div>Um die korrekte Funktion der Tasten zu \u00fcberpr\u00fcfen, empfehlen wir zwei Alternativen:<\/div>\n<ul>\n<li>Versuchen Sie, den Schl\u00fcssel in einen anderen USB-Anschluss einzustecken, wenn die <strong>DDX-Software <\/strong>\u00f6ffnet, ist der Schl\u00fcssel nicht defekt.<\/li>\n<li>Versuchen Sie, den Schl\u00fcssel in einen anderen PC einzustecken, auf dem die <strong>DDX-Software<\/strong> installiert ist, wenn die DDX-Software \u00f6ffnet, ist der Schl\u00fcssel nicht gebrochen.<\/li>\n<\/ul>\n<div>Wenn diese Versuche nicht erfolgreich sind, wenden Sie sich an <strong>DDX <\/strong>unter <a href=\"mailto:service@ddxgroup.com\">service@ddxgroup.com<\/a>.<\/div>\n<div><\/div>\n<\/div><div class=\"fusion-text fusion-text-22 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e5%a6%82%e4%bd%95%e6%a3%80%e6%9f%a5%e6%88%91%e7%9a%84%e5%af%86%e9%92%a5%ef%bc%88%e6%88%96%e5%8a%a0%e5%af%86%e7%8b%97%ef%bc%89%e6%98%af%e5%90%a6%e6%8d%9f%e5%9d%8f%ef%bc%9f\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23157 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Der Dongle ist kaputt. Was muss ich tun?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:04:07+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-23157\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-23157\" href=\"#collapse-2-23157\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Der Dongle ist kaputt. Was muss ich tun?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-23157\" aria-labelledby=\"faq_2-23157\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-16 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-23\"><div>Wenn Ihr Schl\u00fcssel besch\u00e4digt ist, schreiben Sie eine E-Mail an <a href=\"mailto:customercare@ddxgroup.com\">customercare@ddxgroup.com<\/a> und geben Sie die Nummer des defekten DDX-Schl\u00fcssels (die Lizenznummer) an, oder senden Sie eine Anfrage von der <a href=\"https:\/\/www.ddxgroup.com\/de\/\">https:\/\/www.ddxgroup.com\/<\/a> -Website <strong>\u00fcber das Kontaktformular<\/strong>.<\/div>\n<div><strong>DDX <\/strong>wird Ihnen ein Angebot f\u00fcr den Ersatzdongle des kaputten Dongles senden. Der kaputte Dongle muss an DDX zur\u00fcckgeschickt werden.<\/div>\n<\/div><div class=\"fusion-text fusion-text-24 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/la-llave-esta-rota-que-debo-hacer\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-88133 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Wie installiere ich einen physischen Netzwerk-Dongle?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-02-10T14:57:49+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-88133\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-88133\" href=\"#collapse-2-88133\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie installiere ich einen physischen Netzwerk-Dongle?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-88133\" aria-labelledby=\"faq_2-88133\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-17 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1016039407\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 8\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-25 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/fr\/faq-items\/comment-installer-un-dongle-reseau-physique\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-88152 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Kann ich meine Netzwerklizenz per VPN nutzen?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-02-10T14:57:37+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-88152\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-88152\" href=\"#collapse-2-88152\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Kann ich meine Netzwerklizenz per VPN nutzen?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-88152\" aria-labelledby=\"faq_2-88152\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-18 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1016039407\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 9\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-26 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/puedo-usar-mi-licencia-de-red-via-vpn\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19946 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Ich m\u00f6chte eine virtuelle Maschine verwenden<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:01:41+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-19946\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-19946\" href=\"#collapse-2-19946\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich m\u00f6chte eine virtuelle Maschine verwenden<\/div><\/a><\/h3><\/div><div id=\"collapse-2-19946\" aria-labelledby=\"faq_2-19946\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-19 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-27\"><div>Virtuelle Maschinen unterst\u00fctzen Netzwerkschl\u00fcssel und physische lokale Schl\u00fcssel (siehe vorherige FAQs). Insbesondere Letzteres kann auf 2 Arten an die virtuelle Maschine angeh\u00e4ngt werden: <\/div>\n<ol>\n<li>Indem Sie eine Verbindung mit dem physischen Server herstellen, der die VM hostet, und dann \u00fcber den VM-Manager. Mit der Zuweisung der USB-Ressource zur virtuellen Maschine. Die Details variieren je nach Virtualisierungssystem.  <\/li>\n<li>Bei der Installation eines USB-Netzwerkhubs \u00fcber einen Treiber (auf einem virtuellen Computer) wird die Netzwerkverbindung in diesem Schritt als normale USB-Verbindung maskiert, aber es kann jeweils nur ein PC die freigegebene Ressource beanspruchen.<\/li>\n<\/ol>\n<\/div><div class=\"fusion-text fusion-text-28 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/quiero-usar-una-maquina-virtual\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23158 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Problembehandlung<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:04:44+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-23158\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-23158\" href=\"#collapse-2-23158\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Problembehandlung<\/div><\/a><\/h3><\/div><div id=\"collapse-2-23158\" aria-labelledby=\"faq_2-23158\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-20 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-29\"><ol>\n<li>Die <strong><em>lokalen Eutron\/Smartkey-Schl\u00fcssel<\/em> (alt) erm\u00f6glichten es den Kunden, sich in irgendeiner Weise mit dem PC zu verbinden, in den der Schl\u00fcssel eingesteckt wurde, die neuen <em>HASP\/Sentinel-Schl\u00fcssel<\/em><strong>, die immer lokal sind,<\/strong> blockieren die Ausf\u00fchrung unserer Programme, wenn <em>eine Remote-Desktop-Verbindung<\/em> (auch <em>Terminalserver<\/em> genannt) erkannt wird. Um das Problem zu l\u00f6sen, wechselt man entweder auf einen Netzwerkschl\u00fcssel oder der Kunde muss alternative Programme f\u00fcr die Verbindung verwenden, wie <em>z.B. Vnc, NoMachine, TeamViewer, Supremo, AnyDesk <\/em>und dergleichen.<\/strong> <\/li>\n<li>N\u00e4hern Sie sich Installationen\/Modifikationen an alten Systemen von PCs an Bord der Maschine immer mit Vorsicht: Auch wenn dies theoretisch unterst\u00fctzt wird, ist es m\u00f6glich, dass Sentinel-Treiber Instabilit\u00e4t oder Fehler verursachen, stellen Sie sicher, dass es Systemwiederherstellungspunkte oder Backups gibt, die von der IT-Abteilung des Kunden erstellt wurden.<\/li>\n<li>F\u00fcr den Fall, dass die Installation der <em>Sentinel-Treiber <\/em>fehlschl\u00e4gt, m\u00fcssen Sie \u00fcber die Befehlszeile mit der Version des Installationsprogramms fortfahren.<\/li>\n<\/ol>\n<div>Kopieren Sie bitte die Datei <em>haspdinst.exe<\/em> von<em> 2.168.0.8\\service\\TcInst\\Sentinel<\/em> in die Version, die am besten zur zu bereinigenden Version auf dem PC des Kunden passt. \u00d6ffnen Sie das DOS-Prompt, navigieren Sie zu dem Ordner, in dem die Datei kopiert wurde, und f\u00fchren Sie dann die folgenden Befehle aus:<\/div>\n<div><em>haspdinst.exe -r -fr -kp -fss -purge<\/em><\/div>\n<div><em>haspdinst.exe -i -fi -kp -fss<\/em><\/div>\n<div>Diese Vorgehensweise ist auch f\u00fcr den Fall durchzuf\u00fchren, dass der Windows Installer-Dienst nicht verf\u00fcgbar ist, z. B. weil Sie den PC im abgesicherten Modus gestartet haben.<\/div>\n<ol>\n<li>Treiber von \u00e4lteren <em>Eutron-Schl\u00fcsseln <\/em>werden von Windows 11 nicht mehr unterst\u00fctzt.<\/li>\n<li>Es ist m\u00f6glich, dass nach dem Absturz unserer Software eine Sitzung mit einem Netzwerkschl\u00fcssel blockiert wird, in diesem Fall fahren Sie mit dem Neustart des <em>Sentinel LDK License Manager-Dienstes <\/em>auf dem PC fort, auf dem der Schl\u00fcssel eingesteckt ist.<\/li>\n<li>Die aktuelle Lizenzverwaltung in unserer Software scannt jede Art von Schl\u00fcssel (Software, lokal, Netzwerk, alt und neu), es kann vorkommen, dass Treiber von alten <em>Eutron\/Smartkey-Schl\u00fcsseln <\/em><strong><em> <\/em><\/strong>, die nicht mehr verwendet werden, Fehler beim Start verursachen, falls beziehen Sie sich auf diese Anleitung f\u00fcr ihre Entfernung: <a href=\"https:\/\/docs.google.com\/document\/d\/1h3XzlKd2-mUJ0AwjkDabky07Imfc5wGFSwwOgmrD9O0\/edit?usp=drive_link\">faire en tant qu&#8217;administrateur<\/a>.<\/li>\n<\/ol>\n<\/div><div class=\"fusion-text fusion-text-30 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/fehlerbehebung\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-28053 keys-de \"><span class=\"entry-title rich-snippet-hidden\">Kompatibilit\u00e4t der Dongle<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:43:22+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-28053\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-28053\" href=\"#collapse-2-28053\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Kompatibilit\u00e4t der Dongle<\/div><\/a><\/h3><\/div><div id=\"collapse-2-28053\" aria-labelledby=\"faq_2-28053\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-21 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-31\"><p>Die Treiber der alten Eutron-Dongles werden von Windows 11 nicht mehr unterst\u00fctzt.\nNeue lokale Sentinel-Dongles der neuesten Generation sind treiberlos. Daher gibt es keine bekannten Kompatibilit\u00e4tsprobleme mit den verschiedenen Betriebssystemen.<x id=\"gid_1\"><\/x>Es kann Kompatibilit\u00e4tsprobleme zwischen bestimmten Versionen der Treiber f\u00fcr Sentinel-Netzwerkdongles und bestimmten Windows-Versionen geben. Solche F\u00e4lle m\u00fcssen individuell gepr\u00fcft werden.<\/p>\n<\/div><div class=\"fusion-text fusion-text-32 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/kompatibilitaet-der-dongle\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:40px;--awb-padding-bottom:15px;--awb-padding-left:40px;--awb-padding-right-small:10px;--awb-padding-left-small:10px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#bababa;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><b>Windows-Probleme  <\/b><\/h4><\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-3 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-3 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 24px;width: 24px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: var(--awb-color8);}.fusion-accordian #accordian-3.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 42px;}.fusion-accordian  #accordian-3 .panel-title a{font-size:22px;text-transform:var(--awb-typography3-text-transform);line-height:var(--awb-typography3-line-height);letter-spacing:var(--awb-typography3-letter-spacing);font-family:var(--awb-typography3-font-family);font-weight:var(--awb-typography3-font-weight);font-style:var(--awb-typography3-font-style);}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){}.fusion-accordian  #accordian-3 .toggle-content{font-size:20px;text-transform:var(--awb-typography4-text-transform);line-height:var(--awb-typography4-line-height);letter-spacing:var(--awb-typography4-letter-spacing);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-3.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color5); }.fusion-faqs-wrapper .fusion-accordian #accordian-3 .panel-title a.active{ color: var(--awb-color5) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-3.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color5) !important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-3\"><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-28394 windows-problems-de \"><span class=\"entry-title rich-snippet-hidden\">Meine Antivirensoftware blockiert das Programm<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:44:56+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_3-28394\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-28394\" href=\"#collapse-3-28394\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Meine Antivirensoftware blockiert das Programm<\/div><\/a><\/h3><\/div><div id=\"collapse-3-28394\" aria-labelledby=\"faq_3-28394\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-22 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-33\"><p>Unsere Software wurde bislang nicht von Windows Defender (der standardm\u00e4\u00dfig vorinstallierten Antivirensoftware in Microsoft-Systemen) blockiert.<br>Allerdings kam es in Einzelf\u00e4llen bei anderen Programmen wie Kaspersky, Avast usw. zu Blockierungen.<br>Da jede Antivirensoftware \u00fcber eigene Verfahren verf\u00fcgt und die relevanten Einstellungen h\u00e4ufig nur von IT-Fachpersonal zug\u00e4nglich sind, sollte eine Anpassung stets mit dem IT-Manager des Kunden abgestimmt werden.<\/p>\n<\/div><div class=\"fusion-text fusion-text-34 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e6%88%91%e7%9a%84%e9%98%b2%e7%97%85%e6%af%92%e8%bd%af%e4%bb%b6%e9%98%bb%e6%ad%a2%e4%ba%86%e8%bd%af%e4%bb%b6\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19939 windows-problems-de \"><span class=\"entry-title rich-snippet-hidden\">Was ist zu tun, wenn das Programm abst\u00fcrzt?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:00:31+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_3-19939\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-19939\" href=\"#collapse-3-19939\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Was ist zu tun, wenn das Programm abst\u00fcrzt?<\/div><\/a><\/h3><\/div><div id=\"collapse-3-19939\" aria-labelledby=\"faq_3-19939\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-23 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-35\"><div>Was ist zu tun, wenn das Programm abst\u00fcrzt, ohne dass neue spezifische \u00c4nderungen vorgenommen werden?<\/div>\n<div>Nachdem gekl\u00e4rt wurde, dass es unz\u00e4hlige F\u00e4lle geben kann, die behandelt werden m\u00fcssen, wird eine erste Absch\u00f6pfung durchgef\u00fchrt, indem versucht wird, das Problem mit einer Reihe von Tests zu umschreiben:<\/div>\n<ul>\n<li>Startet unsere andere Software? (PowerSim, DDXView) <\/li>\n<li>Wird der Prozess beim Start der Software im Task-Manager erkannt?<br><em>Wenn ja<\/em>, ist auch die Benutzeroberfl\u00e4che sichtbar?<br>Wenn ja, l\u00e4dt es vollst\u00e4ndig auf oder stoppt es an einer bestimmten Stelle? Zum Beispiel im Begr\u00fc\u00dfungsbildschirm, wenn Plugins geladen werden.<br>Sind Produktaktivierungscodes erforderlich? <\/li>\n<li>L\u00f6st das Starten der Software als Administrator das Problem?<\/li>\n<li>Vergewissern Sie sich, dass es sich bei der betreffenden Grafikkarte um eine <strong>NVidia Quadro handelt,<\/strong> die korrekten Einstellungen wurden im Abschnitt [OpenGL] der .ini Datei eingegeben.<\/li>\n<li>Versuchen Sie, die Firewall und\/oder das Antivirenprogramm zu deaktivieren.<\/li>\n<li>\u00dcberpr\u00fcfen Sie, ob es in den Eigenschaften der Datei .exe der DDX-Software Kompatibilit\u00e4tsmodi gibt.<\/li>\n<li>L\u00f6st die erneute Installation der Software das Problem?<\/li>\n<li>Gibt es .dll Fehler oder fehlende Komponenten?<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-36 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/pl\/faq-items\/co-zrobic-jesli-program-ulegnie-awarii\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-border-color:#bababa;--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:50%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:40px;--awb-padding-bottom:15px;--awb-padding-left:40px;--awb-padding-right-small:10px;--awb-padding-left-small:10px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#bababa;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><b>Software  <\/b><\/h4><\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-4 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-4 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box:before{ font-size: 24px;width: 24px;}.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box{ color: var(--awb-color8);}.fusion-accordian #accordian-4.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 42px;}.fusion-accordian  #accordian-4 .panel-title a{font-size:22px;text-transform:var(--awb-typography3-text-transform);line-height:var(--awb-typography3-line-height);letter-spacing:var(--awb-typography3-letter-spacing);font-family:var(--awb-typography3-font-family);font-weight:var(--awb-typography3-font-weight);font-style:var(--awb-typography3-font-style);}.fusion-accordian  #accordian-4 .panel-title a:not(:hover){}.fusion-accordian  #accordian-4 .toggle-content{font-size:20px;text-transform:var(--awb-typography4-text-transform);line-height:var(--awb-typography4-line-height);letter-spacing:var(--awb-typography4-letter-spacing);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-4 .panel-title a:hover,.fusion-accordian #accordian-4 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-4 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-4.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-4.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color5); }.fusion-faqs-wrapper .fusion-accordian #accordian-4 .panel-title a.active{ color: var(--awb-color5) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-4.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color5) !important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-4\"><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19930 software-de \"><span class=\"entry-title rich-snippet-hidden\">Welche Betriebssysteme und Versionen werden von der DDX-Software unterst\u00fctzt?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:04:52+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19930\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19930\" href=\"#collapse-4-19930\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Welche Betriebssysteme und Versionen werden von der DDX-Software unterst\u00fctzt?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19930\" aria-labelledby=\"faq_4-19930\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-24 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-37\"><div>Im Allgemeinen gilt:<\/div>\n<ul>\n<li>Microsoft-Betriebssysteme, die nativ auf kompatiblen Architekturen installiert sind (x86, x64, kein arm);<\/li>\n<li>Microsoft-Betriebssysteme, die auf virtuellen Maschinen installiert sind, die auf kompatiblen Architekturen ausgef\u00fchrt werden (x86, x64, kein arm);<\/li>\n<li>Microsoft-Betriebssysteme, die auf MAC-Computern installiert und \u00fcber BootCamp gebootet wurden (erfordern jedoch eine Lizenz auf einem physischen Dongle).<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-38 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/que-sistema-operativo-y-versiones-son-compatibles-con-el-software-ddx\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19931 software-de \"><span class=\"entry-title rich-snippet-hidden\">Was ist die empfohlene Konfiguration f\u00fcr einen PC mit DDX-Software?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:56:46+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19931\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19931\" href=\"#collapse-4-19931\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Was ist die empfohlene Konfiguration f\u00fcr einen PC mit DDX-Software?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19931\" aria-labelledby=\"faq_4-19931\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-25 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-39\"><div>Es gelten die Anforderungen, die in den einzelnen Produktbl\u00e4ttern der Website aufgef\u00fchrt sind, aber im Allgemeinen gelten die folgenden Empfehlungen:<\/div>\n<ul>\n<li>Bevorzugen Sie die maximale Geschwindigkeit eines einzelnen Kerns gegen\u00fcber der Anzahl der Kerne des Prozessors, da wir f\u00fcr die meisten Operationen derzeit nur einen verwenden.<\/li>\n<li>Bevorzugen Sie NVidia GTX\/RTX- und AMD Radeon-Grafikkarten gegen\u00fcber NVIDIA Quadro und dedizierten Intel-Karten.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-40 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/cual-es-la-configuracion-sugerida-para-un-pc-con-software-ddx\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19934 software-de \"><span class=\"entry-title rich-snippet-hidden\">Wo kann ich die neueste Version der Software herunterladen?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:56:46+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19934\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19934\" href=\"#collapse-4-19934\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wo kann ich die neueste Version der Software herunterladen?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19934\" aria-labelledby=\"faq_4-19934\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-26 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1015725550\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 10\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-41 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e6%88%91%e5%9c%a8%e5%93%aa%e9%87%8c%e5%8f%af%e4%bb%a5%e4%b8%8b%e8%bd%bd%e6%9c%80%e6%96%b0%e7%89%88%e6%9c%ac%e7%9a%84%e8%bd%af%e4%bb%b6%ef%bc%9f\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19936 software-de \"><span class=\"entry-title rich-snippet-hidden\">Wie installiere ich die Software?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:58:02+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19936\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19936\" href=\"#collapse-4-19936\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie installiere ich die Software?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19936\" aria-labelledby=\"faq_4-19936\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-27 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1016075361\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 11\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-42 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/como-instalo-el-software\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-28409 software-de \"><span class=\"entry-title rich-snippet-hidden\">Wo kann ich das Installationspasswort finden?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:45:32+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-28409\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-28409\" href=\"#collapse-4-28409\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wo kann ich das Installationspasswort finden?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-28409\" aria-labelledby=\"faq_4-28409\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-28 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-43\"><p>Zuerst m\u00fcssen Sie den Kundenbereich auf unserer Webseite <a href=\"https:\/\/www.ddxgroup.com\/de\/\">www.ddxgroup.com<\/a> aufrufen. Geben Sie Ihre Zugangsdaten ein und klicken Sie auf \u201eAnmelden\u201c, um sich einzuloggen.\nIm Bereich \u201eDownload\u201c finden Sie das Software-Setup und direkt darunter die Installationspassw\u00f6rter.<\/p>\n<\/div><div class=\"fusion-text fusion-text-44 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/donde-puedo-encontrar-la-contrasena-de-instalacion\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19937 software-de \"><span class=\"entry-title rich-snippet-hidden\">Wie importiere\/exportiere ich die CNC\/zpak-Maschine?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:55:27+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19937\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19937\" href=\"#collapse-4-19937\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie importiere\/exportiere ich die CNC\/zpak-Maschine?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19937\" aria-labelledby=\"faq_4-19937\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-29 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1016130027\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 12\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-45 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/pl\/faq-items\/jak-zaimportowac-wyeksportowac-maszyne-cnc-zpak\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19929 software-de \"><span class=\"entry-title rich-snippet-hidden\">Wie reiche ich ein Ticket an den DDX-Support ein?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:55:27+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19929\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19929\" href=\"#collapse-4-19929\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie reiche ich ein Ticket an den DDX-Support ein?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19929\" aria-labelledby=\"faq_4-19929\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-30 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1016176699\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 13\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-46 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e5%a6%82%e4%bd%95%e5%90%91-ddx-%e6%94%af%e6%8c%81%e6%8f%90%e4%ba%a4%e5%b7%a5%e5%8d%95%ef%bc%9f\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19932 software-de \"><span class=\"entry-title rich-snippet-hidden\">Wie \u00e4ndere ich die Sprache der Software?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:58:08+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19932\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19932\" href=\"#collapse-4-19932\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie \u00e4ndere ich die Sprache der Software?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19932\" aria-labelledby=\"faq_4-19932\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-31 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1016955259\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 14\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-47 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/como-puedo-cambiar-el-idioma-del-software\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23161 software-de \"><span class=\"entry-title rich-snippet-hidden\">Wie bekomme ich das alte Setup auf einen neuen PC?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:04:44+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-23161\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-23161\" href=\"#collapse-4-23161\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie bekomme ich das alte Setup auf einen neuen PC?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-23161\" aria-labelledby=\"faq_4-23161\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-32 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1016968377\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 15\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-48 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/en\/faq-items\/how-do-i-get-the-old-setup-on-a-new-pc\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19933 software-de \"><span class=\"entry-title rich-snippet-hidden\">Wie kann ich ein Downgrade von Software durchf\u00fchren?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:58:08+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19933\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19933\" href=\"#collapse-4-19933\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie kann ich ein Downgrade von Software durchf\u00fchren?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19933\" aria-labelledby=\"faq_4-19933\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-33 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1016987872\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 16\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-49 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/como-puedo-degradar-el-software\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19935 software-de \"><span class=\"entry-title rich-snippet-hidden\">Warum verwende ich eine Grafikkarte mit geringerer Leistung?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:59:15+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19935\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19935\" href=\"#collapse-4-19935\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Warum verwende ich eine Grafikkarte mit geringerer Leistung?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19935\" aria-labelledby=\"faq_4-19935\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-34 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-50\"><div>Der Fehler tritt auf, wenn neben der integrierten Grafikkarte auch eine dedizierte Grafikkarte vorhanden ist. Hier sind die L\u00f6sungen: <\/div>\n<ul>\n<li><strong>NVIDIA:<\/strong> Geben Sie in der Systemsteuerung die <em>3D-Einstellungen<\/em> ein und w\u00e4hlen Sie standardm\u00e4\u00dfig die leistungsst\u00e4rkste Grafikkarte aus.<\/li>\n<li><strong>AMD\/Radeon<\/strong>: Geben Sie in der <em>Windows-Systemsteuerung<\/em> <em>Energieoptionen -&gt; erweiterte Eigenschaften des aktuellen Profils<\/em> ein -&gt; <em>Energieoptionen auf der Grafikkarte.<br><\/em><\/li>\n<\/ul>\n<div>Es ist auch gut, \u00fcber einige Sonderf\u00e4lle Bescheid zu wissen:<\/div>\n<ul>\n<li>Bei \u00e4lteren <strong>AMD-Karten <\/strong>ist die Wahl der Standardeinstellung in den Treibern enthalten;<\/li>\n<li>Wenn die Auswahl f\u00fcr <strong>NVIDIA-Karten <\/strong>nicht \u00fcber die Systemsteuerung funktioniert, k\u00f6nnen Sie in<em> den Windows-Einstellungen <\/em>\u00fcber <em>App-Eigenschaften.<br><\/em><\/li>\n<\/ul>\n<div><strong>AMD-Treiber<\/strong> sind f\u00fcr die meisten Karten in der<em>Gaming<\/em><em>&#8211; und Professional-Version vorhanden;<\/em> die <em>Professional-Version <\/em>ist am besten f\u00fcr CADs geeignet. Bei <strong>den NVIDIA-Treibern <\/strong>ist die Standardversion am besten geeignet. <\/div>\n<div><\/div>\n<\/div><div class=\"fusion-text fusion-text-51 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/warum-verwende-ich-eine-grafikkarte-mit-geringerer-leistung\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19938 software-de \"><span class=\"entry-title rich-snippet-hidden\">Warum kommt es bei der Quadro-Grafikkarte zu einem zuf\u00e4lligen Absturz?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:00:30+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-19938\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-19938\" href=\"#collapse-4-19938\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Warum kommt es bei der Quadro-Grafikkarte zu einem zuf\u00e4lligen Absturz?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-19938\" aria-labelledby=\"faq_4-19938\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-35 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-52\"><div class=\"accordion accordion-border clearfix\" data-state=\"closed\">\n<div class=\"acc_content clearfix\">\n<div>\n<div>In der DDX-Software wurde die automatische Erkennung von Quadro-Grafikkarten zusammen mit den entsprechenden Gegenma\u00dfnahmen eingef\u00fchrt.<br>F\u00fcr alle \u00e4lteren Versionen, die nicht \u00fcber diese Funktion verf\u00fcgen, muss \u2013 bei geschlossenem Programm \u2013 im Abschnitt [<em>OpenGL<\/em>] der .ini-Datei die folgende Zeile hinzugef\u00fcgt werden: <em>SetSceneParameter=20,1,21,1,28,1<\/em> .<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-text fusion-text-53 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/warum-kommt-es-bei-der-quadro-grafikkarte-zu-einem-zufaelligen-absturz\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:40px;--awb-padding-bottom:15px;--awb-padding-left:40px;--awb-padding-right-small:10px;--awb-padding-left-small:10px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#bababa;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><b>DDX-Kontakt<\/b><\/h4><\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-5 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-5 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box:before{ font-size: 24px;width: 24px;}.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box{ color: var(--awb-color8);}.fusion-accordian #accordian-5.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 42px;}.fusion-accordian  #accordian-5 .panel-title a{font-size:22px;text-transform:var(--awb-typography3-text-transform);line-height:var(--awb-typography3-line-height);letter-spacing:var(--awb-typography3-letter-spacing);font-family:var(--awb-typography3-font-family);font-weight:var(--awb-typography3-font-weight);font-style:var(--awb-typography3-font-style);}.fusion-accordian  #accordian-5 .panel-title a:not(:hover){}.fusion-accordian  #accordian-5 .toggle-content{font-size:20px;text-transform:var(--awb-typography4-text-transform);line-height:var(--awb-typography4-line-height);letter-spacing:var(--awb-typography4-letter-spacing);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-5 .panel-title a:hover,.fusion-accordian #accordian-5 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-5 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-5.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-5.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color5); }.fusion-faqs-wrapper .fusion-accordian #accordian-5 .panel-title a.active{ color: var(--awb-color5) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-5.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color5) !important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-5\"><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19957 ddx-contact-de \"><span class=\"entry-title rich-snippet-hidden\">Ich muss mich an den Support wenden (E-Mail)<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:12:36+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-19957\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-19957\" href=\"#collapse-5-19957\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich muss mich an den Support wenden (E-Mail)<\/div><\/a><\/h3><\/div><div id=\"collapse-5-19957\" aria-labelledby=\"faq_5-19957\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-36 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-54\"><p>Schreiben Sie eine E-Mail an <a href=\"mailto:service@ddxgroup.com\">service@ddxgroup.com<\/a> mit den Details Ihrer Anfrage, dem Projekt, an dem Sie arbeiten, und der Maschinenkonfiguration.<br>Sie k\u00f6nnen auch direkt \u00fcber die Software Feedback senden, indem Sie die entsprechende Funktion verwenden.<br>Alternativ k\u00f6nnen Sie uns unter der Nummer <a href=\"Tel.:+39%20035%20620283\">+39 035 620283<\/a> erreichen und die gew\u00fcnschte Durchwahl eingeben. Wir sind von 8:30 bis 12:30 Uhr und von 13:30 bis 17:30 Uhr erreichbar (italienische Zeit, werktags gem\u00e4\u00df italienischem Kalender).<\/p>\n<\/div><div class=\"fusion-text fusion-text-55 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/ich-muss-mich-an-den-support-wenden-e-mail\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19962 ddx-contact-de \"><span class=\"entry-title rich-snippet-hidden\">Ich muss mich an die Verwaltung wenden<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:50:17+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-19962\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-19962\" href=\"#collapse-5-19962\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich muss mich an die Verwaltung wenden<\/div><\/a><\/h3><\/div><div id=\"collapse-5-19962\" aria-labelledby=\"faq_5-19962\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-37 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-56\"><p>Schreiben Sie eine E-Mail an <a href=\"mailto:info@ddxgroup.com\">info@ddxgroup.com<\/a> oder rufen Sie uns unter der Nummer <a href=\"Tel.:+39%20035%20621093\">+39 035 621093<\/a> an.<br>Wir sind von 8:30 bis 12:30 Uhr und von 13:30 bis 17:30 Uhr erreichbar (italienische Zeit, werktags gem\u00e4\u00df italienischem Kalender).<\/p>\n<\/div><div class=\"fusion-text fusion-text-57 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e6%88%91%e9%9c%80%e8%a6%81%e8%81%94%e7%b3%bb%e7%ae%a1%e7%90%86%e9%83%a8%e9%97%a8\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19965 ddx-contact-de \"><span class=\"entry-title rich-snippet-hidden\">Ich muss mich mit dem Vertrieb in Verbindung setzen<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:50:16+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-19965\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-19965\" href=\"#collapse-5-19965\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich muss mich mit dem Vertrieb in Verbindung setzen<\/div><\/a><\/h3><\/div><div id=\"collapse-5-19965\" aria-labelledby=\"faq_5-19965\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-38 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-58\"><p>Schreiben Sie eine E-Mai an <a href=\"mailto:customercare@ddxgroup.com\">customercare@ddxgroup.com<\/a> oder rufen Sie uns unter der Nummer <a href=\"Tel.:+39%20035%20621093\">+39 035 621093<\/a> an.<br>Wir sind von 8:30 bis 12:30 Uhr und von 13:30 bis 17:30 Uhr erreichbar (italienische Zeit, werktags gem\u00e4\u00df italienischem Kalender).<\/p>\n<\/div><div class=\"fusion-text fusion-text-59 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/necesito-ponerme-en-contacto-con-el-departamento-de-ventas\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19968 ddx-contact-de \"><span class=\"entry-title rich-snippet-hidden\">Ich muss eine Softwareschulung anfordern<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T14:47:14+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-19968\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-19968\" href=\"#collapse-5-19968\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich muss eine Softwareschulung anfordern<\/div><\/a><\/h3><\/div><div id=\"collapse-5-19968\" aria-labelledby=\"faq_5-19968\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-39 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-40 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-60\"><p>Schreiben Sie eine E-Mail an &nbsp;<a href=\"mailto:customercare@ddxgroup.com\">customercare@ddxgroup.com<\/a>&nbsp;oder senden Sie eine Anfrage \u00fcber das <strong>Kontaktformular <\/strong>auf unserer Website: &nbsp;<a href=\"https:\/\/www.ddxgroup.com\/de\/\">https:\/\/www.ddxgroup.com\/<\/a>&nbsp;.<\/p>\n<\/div><div class=\"fusion-text fusion-text-61 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/necesito-solicitar-capacitacion-en-software\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-23120 ddx-contact-de \"><span class=\"entry-title rich-snippet-hidden\">Ich habe eine alte Version der Software und m\u00f6chte diese aktualisieren<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-16T15:03:42+02:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-23120\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-23120\" href=\"#collapse-5-23120\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich habe eine alte Version der Software und m\u00f6chte diese aktualisieren<\/div><\/a><\/h3><\/div><div id=\"collapse-5-23120\" aria-labelledby=\"faq_5-23120\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-40 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-41 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-62\"><p>Schreiben Sie eine E-Mail an <a href=\"mailto:customercare@ddxgroup.com\">customercare@ddxgroup.com<\/a> in der Sie die Version der von Ihnen verwendeten Software und Ihre DDX-Lizenznummer angeben, oder senden Sie eine Anfrage von der <a href=\"https:\/\/www.ddxgroup.com\/de\/\">www.ddxgroup.com-Website<\/a> <strong>\u00fcber das Kontaktformular<\/strong>.<\/p>\n<\/div><div class=\"fusion-text fusion-text-63 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e6%88%91%e6%9c%89%e6%97%a7%e7%89%88%e6%9c%ac%e7%9a%84%e8%bd%af%e4%bb%b6%ef%bc%8c%e6%83%b3%e8%a6%81%e6%9b%b4%e6%96%b0%e5%ae%83\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-88268 ddx-contact-de \"><span class=\"entry-title rich-snippet-hidden\">Wo kann ich einen DDX-H\u00e4ndler finden?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-02-10T14:16:57+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-88268\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-88268\" href=\"#collapse-5-88268\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wo kann ich einen DDX-H\u00e4ndler finden?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-88268\" aria-labelledby=\"faq_5-88268\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-41 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-42 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-64\"><p>Klicken Sie auf den folgenden Link, um die <a href=\"https:\/\/www.ddxgroup.com\/de\/kontakte\/\">Kontaktseite<\/a> zu sehen.<\/p>\n<\/div><div class=\"fusion-text fusion-text-65 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/pl\/faq-items\/gdzie-moge-znalezc-dystrybutora-ddx\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-5 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:40px;--awb-padding-bottom:15px;--awb-padding-left:40px;--awb-padding-right-small:10px;--awb-padding-left-small:10px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#bababa;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><b>DEMO-Version<\/b><\/h4><\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-6 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-6 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box:before{ font-size: 24px;width: 24px;}.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box{ color: var(--awb-color8);}.fusion-accordian #accordian-6.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 42px;}.fusion-accordian  #accordian-6 .panel-title a{font-size:22px;text-transform:var(--awb-typography3-text-transform);line-height:var(--awb-typography3-line-height);letter-spacing:var(--awb-typography3-letter-spacing);font-family:var(--awb-typography3-font-family);font-weight:var(--awb-typography3-font-weight);font-style:var(--awb-typography3-font-style);}.fusion-accordian  #accordian-6 .panel-title a:not(:hover){}.fusion-accordian  #accordian-6 .toggle-content{font-size:20px;text-transform:var(--awb-typography4-text-transform);line-height:var(--awb-typography4-line-height);letter-spacing:var(--awb-typography4-letter-spacing);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-6 .panel-title a:hover,.fusion-accordian #accordian-6 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-6 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-6.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-6.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color5); }.fusion-faqs-wrapper .fusion-accordian #accordian-6 .panel-title a.active{ color: var(--awb-color5) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-6.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color5) !important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-6\"><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19940 demo-version-de \"><span class=\"entry-title rich-snippet-hidden\">Wo finde ich die Testversion der Software?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-26T15:29:03+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-19940\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-19940\" href=\"#collapse-6-19940\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wo finde ich die Testversion der Software?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-19940\" aria-labelledby=\"faq_6-19940\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-42 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-43 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1018321137\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 17\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-66 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/donde-puedo-encontrar-la-version-de-prueba-del-software\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19943 demo-version-de \"><span class=\"entry-title rich-snippet-hidden\">Welche Informationen werden f\u00fcr die Registrierung der Testversion ben\u00f6tigt?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-26T15:25:34+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-19943\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-19943\" href=\"#collapse-6-19943\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Welche Informationen werden f\u00fcr die Registrierung der Testversion ben\u00f6tigt?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-19943\" aria-labelledby=\"faq_6-19943\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-43 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-44 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-67\"><p>Um die <strong>Testversion <\/strong>herunterzuladen, f\u00fcllen Sie einfach das entsprechende Formular aus, wie im Beispiel gezeigt:<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\" style=\"border-radius:8px;\"><img decoding=\"async\" width=\"609\" height=\"784\" title=\"ddx-trial-request-form\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2026\/01\/ddx-trial-request-form.png\" alt class=\"img-responsive wp-image-86085\" srcset=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2026\/01\/ddx-trial-request-form-200x257.png 200w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2026\/01\/ddx-trial-request-form-400x515.png 400w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2026\/01\/ddx-trial-request-form-600x772.png 600w, https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2026\/01\/ddx-trial-request-form.png 609w\" sizes=\"(max-width: 850px) 100vw, 609px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-68 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/que-informacion-necesito-para-la-prueba\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19949 demo-version-de \"><span class=\"entry-title rich-snippet-hidden\">Was sind die Unterschiede zwischen der Testversion und der regul\u00e4ren Version?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-26T15:43:34+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-19949\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-19949\" href=\"#collapse-6-19949\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Was sind die Unterschiede zwischen der Testversion und der regul\u00e4ren Version?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-19949\" aria-labelledby=\"faq_6-19949\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-44 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-45 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-69\"><ol>\n<li>Die Testversion hat eine Laufzeit von 30 Tagen ab dem Zeitpunkt der Aktivierung, die offizielle Version ist unbegrenzt;<\/li>\n<li>In der Testversion k\u00f6nnen Sie das Projekt, an dem Sie arbeiten, nicht speichern, sondern alle CAD- und CAM-Funktionen wie in der offiziellen Version verwenden.<\/li>\n<li>Die Testversion erlaubt nicht den Export der .iso Datei zur \u00dcbertragung auf die Maschine.<\/li>\n<li>Bei der mit der Testversion ausgelieferten Maschine handelt es sich um eine generische Demomaschine, in der offiziellen Version wird der Postprozessor des Bearbeitungszentrums in Kombination mit der Lizenz zur Verf\u00fcgung gestellt. \n<\/div><div class=\"fusion-text fusion-text-70\"><\/li>\n<\/ol>\n<\/div><div class=\"fusion-text fusion-text-71 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/de\/faq-items\/was-sind-die-unterschiede-zwischen-der-testversion-und-der-regulaeren-version\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19953 demo-version-de \"><span class=\"entry-title rich-snippet-hidden\">Wie lange kann ich die Testversion nutzen?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-26T15:43:20+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-19953\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-19953\" href=\"#collapse-6-19953\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie lange kann ich die Testversion nutzen?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-19953\" aria-labelledby=\"faq_6-19953\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-45 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-46 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-72\"><p>Die Testversion ist ab der Installation 30 Tage lang aktiv, nach 30 Tagen startet die Software nicht mehr. <\/p>\n<\/div><div class=\"fusion-text fusion-text-73 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/pl\/faq-items\/jak-dlugo-moge-korzystac-z-wersji-probnej\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-85944 demo-version-de \"><span class=\"entry-title rich-snippet-hidden\">Wie kann ich die Testversion der Software installieren und aktivieren?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-26T15:39:01+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-85944\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-85944\" href=\"#collapse-6-85944\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Wie kann ich die Testversion der Software installieren und aktivieren?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-85944\" aria-labelledby=\"faq_6-85944\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-46 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-47 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><lite-vimeo videoid=\"1018337837\" class=\"landscape\" params=\"autoplay=1autoplay=0&amp;autopause=0\" title=\"Vimeo video player 18\" data-button-label=\"Play Video\"  width=\"600\" height=\"360\"><\/lite-vimeo><\/div><\/div><div class=\"fusion-text fusion-text-74 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/zh-hans\/faq-items\/%e6%88%91%e8%af%a5%e5%a6%82%e4%bd%95%e5%ae%89%e8%a3%85%e5%b9%b6%e6%bf%80%e6%b4%bb%e8%af%a5%e8%bd%af%e4%bb%b6%e7%9a%84%e8%af%95%e7%94%a8%e7%89%88%ef%bc%9f\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-86069 demo-version-de \"><span class=\"entry-title rich-snippet-hidden\">Ich habe die Testversion angefragt, aber ich habe keine E-Mail erhalten.<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-02-10T14:04:35+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-86069\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-86069\" href=\"#collapse-6-86069\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich habe die Testversion angefragt, aber ich habe keine E-Mail erhalten.<\/div><\/a><\/h3><\/div><div id=\"collapse-6-86069\" aria-labelledby=\"faq_6-86069\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-47 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-48 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-75\"><p>Wenn Sie keine E-Mail erhalten haben, versuchen Sie bitte Folgendes:<\/p>\n<ul>\n<li>\u00dcberpr\u00fcfen Sie, ob die E-Mail-Adresse, mit der Sie sich registriert haben, korrekt ist. Falls nicht, f\u00fcllen Sie bitte das Formular erneut aus, um die Testversion herunterzuladen. <\/li>\n<li>Wenn Sie mehrere E-Mail-Adressen haben, stellen Sie sicher, dass Sie auf das Postfach zugreifen, das Sie bei der Registrierung verwendet haben;<\/li>\n<li>\u00dcberpr\u00fcfen Sie den Spam-Ordner, um zu sehen, ob die E-Mail dort eingegangen ist.<\/li>\n<li>Pr\u00fcfen Sie die Einstellungen Ihres E-Mail-Dienstes, um sicherzustellen, dass Nachrichten von \u201enotify@ddxgroup.com\u201c nicht blockiert werden.<\/li>\n<li>Aus Sicherheitsgr\u00fcnden sind maximal drei Downloads der Testversion erlaubt. Bitte pr\u00fcfen Sie, ob Sie bereits dreimal versucht haben, sie herunterzuladen. <\/li>\n<li>Kann der Erhalt der E-Mail etwas Zeit in Anspruch nehmen? Ja, bis zu 24 Stunden. Bitte haben Sie etwas Geduld.  <\/li>\n<\/ul>\n<p>Wenn keine dieser Ma\u00dfnahmen geholfen hat, kontaktieren Sie uns bitte unter <a href=\"mailto:info@ddxgroup.com\">info@ddxgroup.com<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-76 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/he-solicitado-la-version-de-prueba-pero-no-he-recibido-el-correo-electronico\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider panel-default fusion-faq-post fusion-faq-post-19945 demo-version-de \"><span class=\"entry-title rich-snippet-hidden\">Ich habe die Software heruntergeladen, aber sie l\u00e4uft nicht<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.ddxgroup.com\/de\/author\/ddx_editor\/\" title=\"Beitr\u00e4ge von ddx_editor\" rel=\"author\">ddx_editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-01-26T15:43:37+01:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-19945\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-19945\" href=\"#collapse-6-19945\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ich habe die Software heruntergeladen, aber sie l\u00e4uft nicht<\/div><\/a><\/h3><\/div><div id=\"collapse-6-19945\" aria-labelledby=\"faq_6-19945\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-48 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-49 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-77\"><p>Die Aktivierung der Testversion <strong>erfordert eine Internetverbindung<\/strong>, damit die Kommunikation zwischen unserer Software und unserer Webseite funktioniert. <\/p>\n<\/div><div class=\"fusion-text fusion-text-78 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/pl\/faq-items\/pobralem-oprogramowanie-ale-nie-dziala\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-20713","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | DDX Software Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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