Archivi FAQs | Seite 3 von 5 | DDX Software Solutions

Q: Ich möchte eine virtuelle Maschine verwenden

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] Virtuelle Maschinen unterstützen Netzwerkschlüssel und physische lokale Schlüssel (siehe vorherige FAQs). Insbesondere Letzteres kann auf 2 Arten an die virtuelle Maschine angehängt werden: Indem Sie eine Verbindung mit dem physischen Server herstellen, der die VM hostet, und dann über den VM-Manager. Mit der Zuweisung der USB-Ressource zur virtuellen Maschine. Die Details variieren je nach Virtualisierungssystem. Bei der Installation eines USB-Netzwerkhubs über einen Treiber (auf einem virtuellen Computer) wird die Netzwerkverbindung in diesem Schritt als normale USB-Verbindung maskiert, aber es kann jeweils nur ein PC die freigegebene Ressource beanspruchen. [/fusion_text][fusion_text animation_direction="left" animation_speed="0.3" animation_delay="0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="copy-url-button"] [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Ich habe den Dongle verloren. Was muss ich tun?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] Um den Dongle zu ersetzen, benötigen Sie eine Verlustanzeige von der Polizei. Senden Sie bitte eine E-Mail an customercare@ddxgroup.com mit der Lizenznummer des verlorenen Dongles (siehe FAQ – Wo finde ich die Lizenznummer) und senden Sie eine Kopie der Verlustanzeige. DDX wird Ihnen ein Angebot für den Ersatzdongle senden. DDX wird Ihnen ein Angebot für den Ersatz des verlorenen Schlüssels zukommen lassen. [/fusion_text][fusion_text animation_direction="left" animation_speed="0.3" animation_delay="0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="copy-url-button"] [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Wo finde ich die Dongle-Codes?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text]Die Dongle-Codes sind im Kundenbereich auf unserer Website verfügbar. Um sie herunterzuladen, folgen Sie bitte den Anweisungen in den vorherigen FAQs.[/fusion_text][fusion_text animation_direction="left" animation_speed="0.3" animation_delay="0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="copy-url-button"] [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Warum kommt es bei der Quadro-Grafikkarte zu einem zufälligen Absturz?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] In der DDX-Software wurde die automatische Erkennung von Quadro-Grafikkarten zusammen mit den entsprechenden Gegenmaßnahmen eingeführt. Für alle älteren Versionen, die nicht über diese Funktion verfügen, muss – bei geschlossenem Programm – im Abschnitt [ OpenGL ] der .ini-Datei die folgende Zeile hinzugefügt werden: SetSceneParameter=20,1,21,1,28,1 . [/fusion_text][fusion_text animation_direction="left" animation_speed="0.3" animation_delay="0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="copy-url-button"] [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Wie reiche ich ein Ticket an den DDX-Support ein?

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